Ordering Information
Backorders
While we strive to maintain ample stock of all items on our website, occasional manufacturing delays or quantity requirements on production may limit quantities on hand. If this should occur we will attempt to contact you. Unless it has been specified differently the backordered item will be shipped as soon as it becomes available. Separate shipping charges will be billed with each shipment.
Return policy
Unauthorized returns will not be accepted. Items unused, undamaged, and in original cartons may be returned within 7 days of receipt, and a 25% RESTOCKING FEE will be charged. Call us for a return material authorization number (RMA#) before returning.
Resale & Tax Information
California customers are charged applicable taxes. If you are purchasing for resale and have a California based business, a completed Resale form must be on file with us if you should not be charged tax. Resale information must be on file at Sign-Mart.
Price Policy
All prices are subject to change without notice. While every effort is made to make our website as accurate as possible, discontinued items, production and transportation costs may affect pricing. Sign-Mart reserves the right to adjust prices without prior notification.
Product Policy
Some items may have been discontinued or are no longer available. PRODUCT SPECIFICATIONS AND PRODUCTS MAY CHANGE AT ANYTIME WITHOUT NOTICE due to the availability of products.
Payment Options
Credit Card – We accept most major card carriers and there is a 2% fee for all credit card transactions. Please note: On some orders that require materials to be altered we may charge your card prior to your receipt.
Minimums
All orders that total less than $100.00 are not available for local delivery and thus subject to shipping charges.
***************PLEASE NOTE THERE ARE ADDITIONAL FEES FOR DROP SHIPPING DIRECT TO YOUR CUSTOMER**************
Digital File Specification
Our Digital Department is capable of taking most digital art files.
Disk Media
We can take the following media in both PC and MAC formats:
- DVD
- CD-Rom
- 3.5 Floppy Disk
- Flash Drive
